| Hi Elvys, | | Would you agree with me that everyone wants to be the best? | | The best salesperson, the best manager, the best husband, the best mother. | | We all strive to be the best at what we love and what we value. | | Yet, there is no way to become the best or even decent if we don't improve our performance over time. And the same rules apply in business. | | You have to measure your performance, compare it to previous results, and readjust when needed. | | Hence, to help you optimize your call campaigns we've created a resource that will make it easier to monitor, measure, and readjust all of your calling efforts. | | Namely, I'm talking about a 100% Free Ebook with 20 Call Center Metrics that no manager should live without. | | In this ebook, you'll find both inbound and outbound call center metrics that will help you optimize various aspects of your campaigns. | | Don't wait until your customers or prospects turn you off because the customer service you offer is of poor quality. | | Monitor, measure, and readjust! | | | | | | What's new in CrazyCall | | Besides creating valuable resources, we were also working on a new way to improve our core software. Each of the updates was made so you can work more efficiently and with less friction. After all, we're here only because of you. And thus we want to provide you with the best calling software out there. | | Here, I'm going to walk you through the major changes that we've implemented during July. | | | - Move Lead Generation's Bubble As You Wish Until the latest upgrade, you could only display your Lead Generation bubble in a pre-set position. Now, we've added an option to change its position, so it fits your website the way you want it to fit.
Namely, you can set the alignment, as well as, the side and the bottom spacing. All to make it more adjustable and customizable. - Send Data Upon The Answered Incoming Call Now, you can send datasets the exact moment your agents answer incoming calls. These datasets may contain such features as project ID, company details, agent's details, and more.
This way, you'll be able to react and make use of this data as soon as the incoming call gets answered. - Limit Lead Generation Display to Exact URLThe last major change is also related to Lead Generation.
To make it easier to display your bubbles and pop-ups on just one exact webpage we've added the "is exactly" rule to website address parameters. This way, your bubbles and pop-ups will be displayed solely on the website address you choose.
It also limits the errors that might have happened with the use of "contains" rule. | | Besides creating valuable resources, we were also working on a new way to improve our core software. Each of the updates was made so you can work more efficiently and with less friction. After all, we're here only because of you. And thus we want to provide you with the best calling software out there. | | We hope that each of these changes makes CrazyCall better software so our customers get a flawless experience whilst using it! | | | - Why CrazyCall is The Best Google Voice Alternative [In 2019] While Google Voice is a well-known calling app it also lacks many of the major features a proper calling software should include.
Issues with privacy, poor mobile app performance, only one phone number, no toll-free numbers, and it doesn't work outside the US. These are only a couple of flaws that Google Voice has, yet, many professionals choose it as their go-to solution because of the big brand name.
Thus, we've decided to show you why CrazyCall is a much more suitable option, especially for businesses that want to be professional and look professional. Learn why CrazyCall is a better Google Voice alternative and get to know how it can help you enhance your calling efforts. Read now → - 15 Customer Service Principles You're Not Aware OfSpeed, accuracy, clarity. These are only 3 out of 15 customer service principles you must perfect in your own customer service, so your clients and leads are happy with the service they receive.
Remember that nowadays a poor customer service can be what makes or brakes the deal. That's because there are likely tens of alternatives to your solution. Thus, if a customer gets upset with the help (or its lack!) they received they'll just move on to another company.
Not to let that happen, learn 15 customer service principles and create the perfect customer service within your company. Read now → - 6 Types of Customer Service and How To Choose The Best Besides the principles you should apply to your customer service, you have to first decide what type of customer service to choose for your company.
There are self-serve, proactive, passive, and reactive types of customer service, so which one should you choose?
To find out the answer, head to our latest article. There, we outline who should double-down on which type of customer service, plus we give you the exact tools you can use to apply it within your company's structure. Read now → | | | | | | Try CrazyCall 14 days for free | | | | 14-day free, No Credit Card Required | | | | Jakub Marketing Specialist | | | You're receiving this because you're a member of the CrazyCall community. If you don't want to receive messages from CrazyCall anymore, you can unsubscribe anytime.
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