Reports improved! Take a look at what's changed

Hey Elvys We've got some news to share!  We know how big of a role reports play in your day-to-day work. Thus, we've decided to use your feedback and improve them, so you can work in a more efficient and convenient way.  Here, we'll walk you through all of the new changes! BROWSE NEW CHANGES New Reports: Script Answers and Call Cost Summary We've added two new reports that we'll help you better analyze your call efforts. Script Answers - lets you see all of the details about the contact including his phone number, first and last name, e-mail address, company, and more. Of course, as the name states, you'll be also able to see all of the answers provided using the call script during that particular call. Call Cost Summary - lets you quickly get a hint of how much a particular call costs you. You'll be also able to compare that cost to the duration of the call and connection, as well as, the direction of the call. What's important is the fact that this report takes into consideration the whole account also including the deleted projects. Generate reports for a few campaigns at once From now on, you'll be able to generate reports for various campaigns at once.  Simply choose the reports that you want to download, as well as, the campaigns that you want the reports to be downloaded for. We've done some cleaning To make the whole process more convenient and straightforward we've changed the names of the few reports so they will better represent their actual purpose. What's more, we've got rid of futile reports which were not used and seemed to only occupy the unnecessary space. Downloaded reports will be sent to your inbox From now on, you won't have to wait for the reports to download and you'll be free to browse the app as the reports will be sent directly to your inbox. This - we hope - will bring you convenience and a better comfort of use. New fresh look To make sure you're 100% satisfied with the way you download and browse through your reports we've made a couple of changes to how the Reports tab looks like so the process of downloading them is simpler and more convenient. If you want to learn more about the new changes, feel free to browse the Reports Overview published on our Knowledge Base. You'll find there an in-detail overview of each of the reports. REPORTS OVERVIEW We hope that each of the changes will help you operate more efficiently and effectively. We've got your profits in mind and we optimize our software in a way they continue to soar! If you have any questions regarding the new changes, hit the reply button and let me know what's on your mind. © 2019 CrazyCall Inc. Unsubscribe or update your preferences Four Embarcadero, Suite 1400 PMB #60, San Francisco, CA 94111 You're receiving this because you're a member of the CrazyCall community

Share on Google Plus

About delviscar