Introducing the Inbound Dashboard

Hi folks, Tired of counting calls from your clients with the fingers? Wish you had an opportunity to get a comprehensive view of all the customers' calls you receive and measure call efficiency based on the most important KPIs? In such a case, our new features bring a ton of value to your daily workflow. Meet Inbound Dashboard and Call Queue Preview! Check new features Observe the entire caller experience with enhanced Inbound Dashboard Measure the number of inbound calls totally for the entire account or within a specific project. Stay on top of the most important Key Performance Indicators like Abandonment Rate and SLA and use this power to optimize your lead generation and marketing campaigns. Preview call queue to optimize call handling time From this point on you have the entire queue of customer calls waiting for a free agent at your fingertips. View client's waiting time in queue and optimize it to make sure your customers get the service they expect. Learn more on the new features in our Knowledge Base. In the upcoming months we're planning to add more enhanced opportunities, but for now, it's time to make use of the new Inbound Dashboard and Call Queue Preview. Have fun! If you have any questions about new features, just reply to this e-mail and I'll be more than happy to help you. Happy calling! Szymon © 2019 CrazyCall Inc. Unsubscribe or update your preferences Four Embarcadero, Suite 1400 PMB #60, San Francisco, CA 94111 You're receiving this because you're a member of the CrazyCall community

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